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Übung macht den Meister: How Germany Perfected Quality.

Germany is synonymous with product quality. Ranging from its renowned software companies such as SAP to the automobile powerhouses of BMW, Porsche and Volkswagen, it is not difficult to understand how the “made in Germany” label became the most respected in the world. It is not only fascinating how the country’s industries can produce consistently superior products, but also to consider how a country’s culture, education system and approach to industrial relations blend seamlessly to produce an industrial equilibrium. To believe however, that this was always the case would be wrong. German quality was not always respected as it is now, and there a variety of factors which have simultaneously been of detriment to the country, but also have been of benefit to the nation, igniting the flame of innovation and change.

19th Century Germany: The Setting of a Movement in Motion

The advent of the steam engine launched the British and French empires into industrial superiority within Europe. Germany too benefited from the industrial possibilities allowed through rail, but even with its already established educated workforce and strong work-ethic, the country couldn’t keep up with its neighbours. One factor however led to the country’s eventual position as an economic powerhouse by the turn of the 20th century: copyright law.

Copyright law had been established in Britain since the early 1700’s, whereas the Germans had yet to enact legislation to dissuade potential plagiarizers from taking works to print and distribute in their thousands. This led to a situation where swathes of literature, mainly academic, flooded all corners of Germany, allowing for a population who previously were unable to afford such books to possess small re-printed libraries. The vast amount of readership allowed academics to publish their scientific results to the vast readership, and in doing so disseminate knowledge in an unprecedented way. With on average 14,000 papers being published a year in Germany, a scientific movement was set in motion allowing for the “Gründerzeit” (foundation time). Industrialists such as Alfred Krupp, carrying on the practice of appropriation, conducted espionage on British steel mills before taking his findings back to Germany and establishing his own steel manufacturing plants. This copycat practice coupled with his introduction of sickness insurance and housing for workers in return for their company loyalty propelled Germany into being a true competitor against its international rivals. Even when laws whereby products had to state their origin (e.g. made in label) were introduced in order to highlight the inferior copycat Germany products, the Germans instead focused on utilizing their exceptional production capabilities borne from widespread academic readership and an educated yet cheap labour force to create competitive products at lower prices.

The War Years

By the turn of the century German products of high quality were prevalent across Europe’s economies, until the outbreak of two world wars would once again strip away any German advancements in their industrial reputation. Both conflicts left Germany hurting. By 1945 Germany was a shell of a nation, left scarred by constant bombing and harsh years of war, not to mention that the nation was divided between two opposing forces, making any sense of industrial or economic cohesion impossible. Germany’s reputation was in ruin and this was reflected in its produce, with the brand “made in Germany” becoming associated with that of a loser, yet there remained a phoenix to be born from the ashes of a ruined Germany.

The Miracle on the Rhine

With the war over, a huge number of scientists who previously been working in the war effort were left without an option but to enter their respective fields within the consumer industry. While Germany’s infrastructure was left incapacitated, there remained a hard-educating, workforce eager to pick up the pieces and begin anew.  Sanctions on the Axis forces to engage in military research also allowed for an even greater emphasis to be placed on R & D within civilian economy. Clever economic decision making by then Chancellor Konrad Adenauer and his economic minister, Ludwig Erhard utilized this technological expertise and workforce and ignited the flame of the “Wirtschaftswunder” (economic wonder). This homegrown innovation, aided by the Marshall Plan and introduction of a new currency allowed once again for West Germany at least, to flourish. This strength within West Germany’s industrial capabilities helped to raise East Germany’s industrial prowess post re-unification.

Experience in Quality and innovation in Education

While much of Germany’s current economic success can be owed to the decisions made in the wake of WW2, there are also a variety of long-established factors which played a vital role in its success. An emphasis on quality was important in Germany as far back as the 19th century, with the introduction of a “craftsman’s code” by Emperor Wilhelm I. This practice of protecting and supporting craftsmanship is carried on to this day, with heavy regulation imposed on trades within Germany, with a ‘master craftsman’s license’ being mandatory in many fields. The propensity of Germans to meet their own quality criteria is borne from their “dual vocational training system”, whereby young adults can enter a trade-training course that lasts between 2-3 years with a high degree of education within their respective field. Due to the high skill level associated with such training, there is little distinction in the quality between learning a trade and obtaining a degree. This sentiment is echoed in the partition of tertiary education between universities and “Fachhochschüle” (an equivalent of an institute of technology). Understandably more focus is placed on specific fields such as engineering within these Institutes. The lack of educational snobbery allows for equality and a better educated pool entering the workforce.

The Little Guys on the World Stage: Germany’s local heroes

The “Mittelstand” within Germany, referring to the vast amount of small and medium enterprises (SME’s) within Germany also plays a huge role in strengthening company culture and loyalty, allowing for exception quality to be produced by a motivated workforce. 37% of corporate turnover within Germany can be attributed to these SME’s, along with employing over 11 million people. Due to these homely roots and integration with both the local community and economy, the firms of the Mittelstand are naturally more predisposed to care for their workers better than a transnational corporation which lacks a relationship with the areas in which they operate . This results in superior industrial relations and exceptionally good sick and maternity leave allowances (such as receiving 100% of one’s salary for up to 6 weeks while on sick leave).

 This loyalty to their community, coupled with a vast number of firms sharpening their expertise in a specific field leads to a situation where the German economy can provide the world with an array of superior products at better prices than that of the international market.

Gradlife with Conor Leen

Last week on Gradlife, Kate spoke to Conor Leen. Conor is a Trinity BESS Graduate (2017), where he was president of the Trinity Entrepreneurial Society, and founder and CEO of booming social enterprise Stampify. He is also an account manager at Google.

He returns to Gradlife to drop some more wisdom, inspiration and update on his incredible success with Stampify to date.

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Airbnb Facing Strict Regulations From The EU

The go-to holiday rental company, Airbnb, is under scrutiny as the EU is expected to release a draft of a new Digital Markets Act this December.

What is the Digital Markets Act?

Since 2000, this is the first time an act like this is being revised. It is “expected to overhaul the management of content on platforms like Google and Facebook with its Digital Services Act.” Representatives, from Amsterdam, Barcelona, Florence, had a meeting with the EU Competition Commissioner, Margrethe Vestager, to discuss the implications of the current legal framework being outdated and inhibiting officials from addressing concerns created by online platforms. As Big Tech companies grow increasingly powerful in the marketplace, the aim of this act is to enforce stronger regulations that promote fair competition in the EU market. 

How will this affect Airbnb?

One of the current issues at hand regarding the Digital Markets Act is deciding whether or not Airbnb will be among the companies that will have to comply with the new rules. Officials are still in the process of deciding whether the rules should apply only to tech giants such as Google and Amazon, or to also include 20 other companies.

22 European cities have come together to persuade the EU to impose stricter regulations on Airbnb (and other short-term holiday rental platforms) because they are squeezing out domestic competition. The Dutch government indicated that the short-term holiday rental industry creates negative externalities for the “house market, liveability, social cohesion, safety, and the level playing field for other providers of such accommodation.”

Without regulations directly from the EU, Airbnb is permitted to continue its operations with great freedom by affirming “it is simply a platform to put people in touch with renters.” Airbnb definitely has a chance of being targeted because of “its large share of short-term rentals market.”  If the EU does decide to include Airbnb, the company will be expected to share their research and data with smaller rivals and local authorities. The Digital Markets Act would impose a ban on pushing out their own products and services stronger than those of third party sellers. There will also be additional rules that prevent unfair competition to allow markets to function better. Officials will have greater power to “intervene in digital markets to address structural problems before they become… baked-in internet monopolies.”

Industry impact

This will significantly affect the dynamics of competition as tech firms spend a great amount of time and money on capital developing systems that collect and analyse consumer and market data. This gives them a strong competitive edge which is why these companies have declined to reveal their algorithms for years. The regulation will especially impact Airbnb as it is preparing for its multibillion dollar public listing in 2021.

Skills you need in order to succeed in a post-coronavirus business world

The business world is dynamic in nature and so the skills that are needed to thrive in this world also continue to evolve, from navigation skills to IT skills and much more. To handle the aftermath of Covid-19, we need to adapt and evolve, as the business world does. So, what competencies will be most important in the next few years? What are the skills needed to succeed in the near future?

Communication 

Communication is the key to success. Working in this world is bound to involve constantly working with other people. As a result, it is important for individuals to have good communication skills. In order to achieve that, you must first be an active listener before being a good speaker.

Companies all around the world seek employees, who are active listeners, strong public speakers and have superior verbal, written and presentation skills. In fact, now as the world moves into the digital ‘Zoom’ environment, it is more important than ever.

If the business world continues to stay online for the next few years, as predicted by many, you might want to work on those skills. As the likes of KPMG and Deloitte continue to carry out their work online, they will demand their employees to be active speakers and active listeners. So, next time you attend your online lecture – speak up, turn that camera on and work on those skills!

These expertise will never be unnecessary or unimportant. Whether we like it or not, we will have to communicate with people for the rest of our lives. There are also hundreds of great short courses on how to become better at this – check out corporatetraining.ie and professionaldevelopment.ie for more!

Technical Skills 

Without technology we cannot work nor study in today’s world. Some examples of increasingly necessary technological competencies include knowledge of programming languages, design programs, data analysis, or even basic presentation-making skills.

Once again, many companies demand these skills, as they can help employees and businesses become more resilient to future pandemics. People who know how to use IT will be crucial to all companies in the next few years, not just in the business world, but in law, manufacturing and many other disciplines and industries.

Do not be afraid if your IT skills are not perfect! There are lots of certifications and online courses that can help you learn such as MCSE (Microsoft Certified Solutions Expert) or CAP (Certified Analytics Professional). Take advantage of the free resources that are out there. Countless inspirational talks, webinars, articles, podcasts, and videos are available online for free – make sure to check them out.

Creativity 

In the past year, we have all seen the importance of constant innovation. The businesses that were able to come up with creative ways to offer their services to customers have shown how important it is to be original and inventive in today’s environment and adapt to this dynamic world. 

Due to global restrictions and lockdowns, Airbnb and Bumble collaborated in an effort to encourage people to try virtual dating. With millions of people using video calling services like Zoom to meet while in isolation, Airbnb and Bumble managed to bring their customers together in a virtual date setting. This is just one of many examples of how companies are adapting to the current situation – creative right? 

There are loads of ways to improve your own creativity: 

  • Brainstorm; 
  • Shifts negative thoughts into a positive mindset; 
  • Avoid being a perfectionist; 
  • Watch stimulating videos (TED talks); 
  • Determine your goals; 
  • Surround yourself with nature 

Trinity offers a number of creativity and innovation modules to undergraduate business students. However, if you want to step up your game, there are numerous programs online and face-to-face to improve these skills, including the postgraduate certificate in Creative Thinking, Innovation & Entrepreneurship, ran by Tangent, Trinity’s Ideas Workspace.

Leadership 

If the business world stays online for the foreseeable future, more people at all levels in companies will find themselves in a position where they have to lead others and work on group cohesiveness; bringing everyone together. Being self-aware is particularly important during these challenging times.

Professionals with strong leadership skills and the ability to bring out the best and inspire teams as well as encourage them, will be in serious demand. A number of tips on to improve your leadership skills include:

  • Being decisive 
  • Being visionary 
  • Analysing your strengths and weaknesses 
  • Showing a willingness to seek input from others
  • Problem solving
  • Seeking to boost your own self-confidence 

There are also online courses in DBS, UCD, and FutureLearn – check them out!

Commit to a Lifetime of Learning 

It is important to note, that the only way to remain skilled in a post-coronavirus world, is to commit to a lifetime of learning. It is very likely, that the skills needed in the business world will be change more than once in the coming years. 

Improving your skills has never been easier – there are so many resources online on how to become better at certain things. Search for the skills you want to develop and check out platforms such as Coursera, edX, Udacity, or FutureLearn as well.

If you have some spare time during the next few weeks, work on your self-development – it will definitely help you in the future.

Stay safe and innovative! 

Hungary and Poland block ground-breaking EU budget

While conflict and drama are not uncommon during negotiations for the EU’s seven-year budget, this week’s round of negotiations were notably tense. The stakes were higher and the implications of deadlock more consequential than ever, with the EU’s largest ever budget and historic Covid-19 recovery fund hanging in the balance.

What is the issue with the plan?

The €1.1 trillion budget, along with the €750 billion recovery fund, has been vetoed in the European Council. Hungary and Poland have blocked the historic deal, which required multiple rounds of negotiation with the European Parliament, due to the budget’s rule of law conditionality mechanism. This aspect of the budget has birthed protest from the two countries, who insist that their regimes operate democratically. They claim the EU’s rule of law requirements are extremely vague, and that linking them to EU funding “jeopardises trust” within the bloc.

In reality, both governments are opposed to the clause because it ties the receipt of EU funding to the EU’s rule of law requirements which, to varying degrees, Hungary and Poland are both in breach of. The two countries are currently being investigated by the EU for undermining the independence of courts, the press and NGOs within their borders. If the rule of law mechanism is implemented, it could cost them billions of euros in EU funding.

How have they blocked the budget?

The EU’s long-term budget is initially formulated by the European Commission. Then, it is usually amended by the European Council, who send it to the European Parliament for debate and approval. If it is rejected in Parliament, the Council make further amendments. Once approved in Parliament, the final draft of the budget must be approved unanimously by the European Council, before being sent off for ratification in national parliaments.

The clause was initially accepted by the European Council, because only a qualified majority was required to link rule of law adherence to EU funding. However, the budget needs unanimous approval in the Council to be passed. Every country in the EU has the power to veto legislation under this voting system, which has famously caused problems in the past. Poland and Hungary have withheld their consent to sign off on the finalised legislation.

What does rejection of the budget mean?

Most significantly, it means that an agreement is unlikely to be reached before January. The Parliament will not offer any more opinion on the rule of law mechanism, declaring it an internal Council dispute.

This news comes at a time where EU funding is desperately needed. EU economies have been significantly damaged by a second wave of Covid-19, and the support brought by the Covid-19 recovery fund in January would be warmly welcomed. Quite ironically, Poland and Hungary are two countries who could benefit the most from the fund being promptly distributed, particularly if they do adhere to the rule of law, as they claim.

Significantly, the dispute is likely to affect other EU policy areas. The most immediate example is the likely delay of the EU finalising its climate change plan. Talks are due to take place from December 10-11, but a plan cannot be made without the financial stability that a finalised long-term budget will bring. Again, Poland is ironically set to be the biggest beneficiary of the EU’s €17.5 billion Just Transition Fund, designed to help economies deal with the shift from fossil-fuel to renewable energy dependent economies.

However, EU leaders have said that they will continue to insist on linking EU funding to rule of law adherence. Angela Merkel also assured the EU that talks with Poland and Hungary would push forward and find a way to overcome the Council’s deadlock. Hungary’s Prime Minister, Victor Orbán, too is confident that the issue will be resolved, indifferently stating that this is “how it [EU negotiation] usually goes”. He is likely correct, but time is of the essence.

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