Graduate Coffee Chat with Anastasiia Potashina, Account Strategist at Google
Anna Lelashvili
As part of the Graduate Coffee Chats series in collaboration with Foresight Business Group, TBR’s Chief Financial Officer and Foresight President Anna Lelashvili spoke to Anastasiia Potashina, Account Strategist at Google to get insight into life as a graduate at Google.
The Account Strategist Role – What is it?
As an Account Strategist supporting the UK and Ireland market, Anastasiia works with small and medium-sized businesses (SMBs) to develop and implement effective digital marketing solutions. This involves managing a portfolio of clients and acting as a trusted advisor, understanding their unique needs and aligning advertising strategies with their business goals.
This role, within the Google Customer Solutions (GCS) team, blends client engagement with strategic planning. Offering exposure to diverse industries from travel to technology, the team fosters both industry knowledge and thought leadership. GCS Account Strategists empower SMBs to grow and achieve their objectives by bringing them the best of Google’s resources. The role provides continuous training and mentorship, fostering professional development within a supportive team environment, and offers direct interaction with business leaders to build a strong professional network.
** Anastasiia noted that the entry-level position for this role is now referred to as Customer Growth Associate.
Career Progression
Career progression is an ongoing process that requires upskilling and demonstrated performance, with Account Strategists evaluated on performance metrics. The company also encourages personal development and exploration of individual interests. As Anastasiia is passionate about inclusion and belonging, her contributions outside of her usual team responsibilities include being an inclusion ambassador, which entails running training sessions for her team, as well as being a ‘buddy’ to three Nooglers (new joiners at Google), helping them settle in.
The Interview Process
The Google interview process for this role involves a series of steps designed to assess your overall fit and qualifications. It begins with an initial call with a recruiter, followed by three video interviews with the hiring manager and Googlers from related teams. The interviews will focus on your alignment with Google’s culture and values, exploring whether you would thrive in the company and team environment. Another interview will assess your understanding of Google Ads and the specifics of the role, determining your ability to successfully perform job duties. This explores your business acumen, stakeholder management skills, and ability to achieve targets.
Work Culture
Anastasiia described the work culture at Google as ‘helpful and open’ and also culturally diverse, which stood out to her when she first started working. As Google’s Dublin office is the EMEA head office, employees relocate from all over the world to work in Dublin.
‘It’s a culture of sharing experiences openly. Prioritising growth, not just for yourself but for others as well, which I really appreciate within Google and there aren’t too many companies like this.’
While Anastasiia had some experience with Google Ads during her time at Trinity College Dublin, she was able to fully deepen her knowledge in her role. Luckily, her Noogler cohort included professionals who had gained experience in other technology companies, allowing Anastasiia to ask them for help. When joining Google, Anastasiia went through the onboarding process, where not only did she learn the ins and outs of Google Ads, but also helped her make friends and feel a sense of belonging. Additionally, each Noogler gets a strong layer of internal support – that being their team members and managers with additional access to more senior team member’s inputs to help them settle in and succeed in the new role.
‘When I just started, imposter syndrome was definitely affecting me quite a bit. However, that happens to every single person who starts here. It does go away a little bit, but it’s always there in your subconscious, allowing you to strive for continuous learning.’
Advice to Students
- Reach out to Googlers! : Reaching out to those who are already in Google will help you understand what the job is about. Anastasiia did this and found it very helpful. It was Trinity that recommended her to do this. They advised her to look at the Trinity College or Trinity Business Alumni LinkedIn page and go through alumni to find who works in Google, specifically on the potential team you are interviewing for, and ask for 15 minutes of their time!
- Office Visits: As part of the Masters in Marketing, Trinity Business School organised a variety of office tours to allow students space to understand the roles they have on offer to graduates. Anastasiia recommended attending these visits, if they are offered as part of your course, as it is a good opportunity for networking.
- CV & Interview: For your CV, make sure you are very impact-focused, adding quantitative measures of your impact. For interviews, use the STARL method. While many of us are familiar with the STAR method (Situation, Task, Action & Result), Anastasiia recommended adding the L (learning) component to discuss what you learned from the situation and how you have implemented the learning experience since.
